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Cookie policy

 The future is global, be part of Global Exchange. 


Before you start browsing the Website, we would like to inform you that we use cookies for different purposes on the Website: https://www.globalexchange.hk/ (hereinafter the Website or Web), and you can decide if you want these to be installed on your computer or not. If you continue to browse on https://www.globalexchange.hk/, Global Exchange Hong Kong Ltd. (hereinafter Global Exchange) will understand that you accept the installation of cookies, giving us your consent to install them on your computer.


Cookies are small information files that are sent to and stored on the computer from which you access the Website (PC or personal computer, mobile phone, tablet or connected TV), which facilitate the use of the Website, in order to offer a better service.

The Website uses both its own cookies and those of third parties that help us to improve quality; allowing us to compare, remember, control and understand how our users browse through the Website, identifying what they find useful and what they do not, and thus being able to improve the browsing process.

The cookies used on the Website do not harm your computer. They only serve to improve the services offered. Some are strictly necessary for the Website to function properly (technical and customization), and others serve to improve the performance and user experience (analysis).

The Website uses session cookies, as well as temporary and permanent cookies. Session cookies store data while the user accesses the Website, and expire when the browser is closed. Permanent cookies, on the other hand, store data in the terminal so that they can be accessed and used in more than one session. They usually expire in a period of time of between two months and two years.


You have the option of allowing, blocking, or deleting the cookies installed on your computer by configuring the browser options installed on your computer. If you disable cookies, some of the available services may no longer function. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also refer to the Help menu of your browser where you can find instructions. The user can –at any time– choose which cookies he/she wants to enable on this Website through the configuration of the browser, for example:


Depending on the purpose for which the data obtained through cookies are processed, the Website may use the following:

  • Technical Cookies: those that allow the user to browse through a website, platform or application and to use different options or services available on these, such as, for example, control traffic and data communication, log into a session, access sections of restricted access.
  • Customization Cookies: those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal such as, for example, the language, the type of browser, etc.
  • Analysis Cookies: those that allow the tracking and analysis of the behavior of the users of the Websites to which they are linked. The information collected through this type of cookie is used to measure the activity of Websites, applications or platforms, and to develop user browser profiles.


The following types of cookies are currently used on the Website:

Cookies Purpose Opt-out

Technical Cookies

hese manage the correct browsing through the Web and its contents, allowing user log-in sessions to be identified and their use to be protected.


Customisation Cookies

These improve the user experience by storing custom variables such as language or browsing preferences.



(The information below has been provided by these third parties)
Cookies Purpose Opt-out

Analysis Cookies

Google Analytics



The Website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose head office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). The information generated by the cookie about your use of the Website (including your IP address) will be sent to and stored by Google on servers in the United States. Google will use this information on behalf of Global Exchange for the purpose of tracking your use of the Website, compiling activity reports and providing other services related to Internet activity and use. Google will not associate your IP address with any other data held by Google.



The specific opt-out systems listed in the table above for the cookie in question (these systems may result in an "opt-out" cookie being installed on your computer to make you opt-out choice work); or other third-party tools, available online, that allow users to detect cookies on each website they visit and manage their opt-out.

Global Exchange is not responsible for the content and accuracy of the privacy policies of third parties included in this cookie policy.

If you have any questions or concerns regarding this cookie policy, you may contact Global Exchange at arco@globalexchange.com.hk.

At Global Exchange we specialize in currency exchange services:

  •   400 branches in 23 countries
  •   More than 2,500 employees
  •   More than 12 million Customers a year
  •   More than 22,000 transactions a day
  •   Rendering services 24/7